News from Herts Careline

Description: We have a new addition to our website - the new Herts Careline video http://www.youtube.com/@hertscareline.The new video demonstrates our service, from the point of making an application or referral, to what happens on installation day, to making that first alert for help to our call operators. Our video brings Herts Careline to life so families and professionals will know exactly what to expect.You can watch at www.youtube.com/@hertscareline or here on our website www.care-line.co.uk

Description: Hertfordshire County Council (HCC) has agreed to extend a partnership with North Herts Council for the delivery of telecare and assistive technology services across Hertfordshire, until 2031.At recent cabinet meetings of the district and county councils, it was agreed to extend the £3.3m-a-year partnership – which had been due to last until March 2026 – for a further five years.

Description: Over the Christmas period our Control Room will be taking calls for help 24/7 in the usual way.

Description: All new customers, who join Herts Careline in December, will receive a free pill box to help them manage their medication. This pill box is not linked to our control room or monitored, but it is a support tool to help people organise their pills. We hope you will find it useful amongst all the hustle and bustle of Christmas.Our technicians will hand you a pill box when they install your community alarm or telecare equipment.

Description: Are you looking for that perfect Christmas gift for your parent or grandparent? Do you want to help them to keep their independence over the winter period and beyond? Then give the gift of independence and reassurance this Christmas with a community alarm from Herts Careline.

Description: On #RemembranceDay we will be observing the two-minute silence at 11am, as we remember all those who gave their lives in two world wars and many other conflicts to defend our freedoms, and the service and sacrifices the Armed Forces have made on our behalf. We will remember them.

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