News from Herts Careline

Description: When someone you love passes away, you may feel overwhelmed. If you're worried about living on your own after a loved one passes away, or if you're worried about a family member or neighbour, they might find comfort knowing a community alarm could get them medical help if they needed it, day and night.

Description: There are a variety of options for community alarm and telecare services across the UK, so make sure you do your research. But for residents in Hertfordshire, these features and benefits are why we think you should choose our community alarm and telecare service.Free key safe, medical alert card and key finder fob with every new installation.Hertfordshire County Council subsidise the service making us excellent value for money.The local touch - an award-winning Hertfordshire-based 24/7 control room team with over 40 years' experience of answering calls and arranging help quickly.No upfront costs, set up costs or administration fees.

Description: The UK phone network is currently being upgraded to a digital system, estimated to be completed by 2027 but some providers have made strong headway in the change in some regions already and aiming to complete by 2024. It is likely that analogue landline alarms will stop working when this happens, so if you haven't heard from your telephone provider – like BT or Virgin yet – it might be wise to contact them for their timeline.

Description: If you, or the person that will be using the Herts Careline service has a medical condition that meets the criteria below, you will not be charged VAT on your service. We will ask you to complete a straightforward VAT Exemption declaration service when you join.To claim VAT Exemption, on of the following must be met:

Description: If you or a family member has been a victim or is worried they could be a victim of scam callers, this organisation is a very useful source of information.You can report fraud or cyber crime to Action Fraud any time of the day or night using their online fraud reporting tool. You can also report and get advice about fraud or cyber crime by calling 0300 123 2040.

Description: The UK's telephone network is changing. Between now and 2027 most telephone providers will be moving their customers from old analogue landlines over to new upgraded landline services using digital technology. This means services that rely on the old landline system such as home phones and healthcare devices will be switched over.

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