Christmas Opening Hours 2024/25

Over the Christmas period our Control Room will be taking calls for help 24/7 in the usual way. 

• Our installation team will be available for urgent issues over the festive period should they be required. There will be on-call for urgent issues on Boxing Day, and other jobs will be prioritised according to urgency.
• Our administration team will be processing Referrals up until 4pm on Monday 23^rd December 2024. During the period 27th, 28^th, 29^th and 30^th December, inboxes will be monitored for urgent referrals or urgent call-backs only. The team will then process referrals again from Tuesday 2^nd January 2025.

This season is one of our busiest and we’re fully equipped to provide reassurance and emergency support for everyone we provide support for.