News from Herts Careline

Description: Pendant alarms can provide valuable support for people with Parkinson's disease in several ways:Fall Detection – Herts Careline can offer a pendant alarm come with an included fall detector. If a person living with Parkinson's Disease experiences a fall, the pendant can automatically detect the fall and send an alert to our control room who will arrange help very quickly. This is especially important if there's a risk of injury or if the person lives alone.Emergency help button – by just a press of a button on their pendant, individuals with Parkinson's can quickly summon help during emergencies, such as sudden worsening of symptoms or other health issues. This ensures they can get help quickly and safely.

Description: Hertfordshire offers various support services for older people, including healthcare facilities, and community organisations. Some options include community centre groups, home care services, transportation assistance, and social activities. To get specific information, you can speak to HertsHelp.

Description: The results are in! 99% of respondents would recommend Herts Careline to a friend or relative! Herts Careline has received some great feedback through their 2022/23 customer satisfaction survey, with improvements across the board when compared to the previous year's results (2020/21), including:

Description: A pendant alarm, or community alarm, usually includes a wearable pendant or wrist strap with a button. When a person presses the button, it triggers a call for help to a 24/7 control room - such as Herts Careline here in Hertfordshire.

Description: A pendant alarm can be beneficial in several ways. It provides a sense of security and safety for the wearer, especially for individuals who may be vulnerable or at risk.In case of an emergency or medical issue, your family member can simply press the pendant, and it will alert Herts Careline's emergency control room 24/7. We will then contact your designated contacts to help you, or alert the emergency services in an emergency.This quick and easy communication can be crucial in getting timely help, especially if the they are unable to too unwell to reach a phone or call for help themselves.

Description: On the rare occasion that we may experience system issues with our service; email and mobile telephone are our quickest ways to alert you to the situation.If we don't hold an email address or mobile telephone number for you or for one of your contacts, please provide us with one if you can. Call 0300 999 2 999 option 1 or email CarelineSupport@north-herts.gov.uk

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