News from Herts Careline

Description: A pendant alarm can be beneficial in several ways. It provides a sense of security and safety for the wearer, especially for individuals who may be vulnerable or at risk.In case of an emergency or medical issue, your family member can simply press the pendant, and it will alert Herts Careline's emergency control room 24/7. We will then contact your designated contacts to help you, or alert the emergency services in an emergency.This quick and easy communication can be crucial in getting timely help, especially if the they are unable to too unwell to reach a phone or call for help themselves.

Description: On the rare occasion that we may experience system issues with our service; email and mobile telephone are our quickest ways to alert you to the situation.If we don't hold an email address or mobile telephone number for you or for one of your contacts, please provide us with one if you can. Call 0300 999 2 999 option 1 or email CarelineSupport@north-herts.gov.uk

Description: Many of our customers recommend our services to friends and family. In recognition of this support, our Refer a Friend scheme will send you a £10 M&S voucher if the person you refer joins our service.Simply quote 'FRIENDS15' to us via phone - 0300 999 2 999 - or email CarelineSupport@north-herts.gov.uk, and once they join you'll be sent your voucher.

Description: With Hospitals across Hertfordshire facing pressures, Herts Careline is hoping its Hospital Discharge community alarm service is offering some relief to professionals who wish to discharge patients home with support on hand 24/7 to help with their continued recovery.Herts Careline's Hospital Discharge services enables us to provide hospitals serving the Hertfordshire community with a package of telecare for patients who are due to be discharged from hospital, to allow them to return home safely and more quickly.

Description: We understand that the cost-of-living situation is causing us to all examine our finances. We want to reassure you that your service continues to be subsidised by Hertfordshire County Council, and that we're doing all that we can to keep the price that you pay to a minimum.

Description: We recommend you get a key safe when you sign up for our community alarm service.We can supply and install this secure metal box to the outside of your home for free, which will contain an additional front door key to your property. The emergency services can get the key using a confidential code, which we will issue if you require their assistance, to gain access to your property, if needed.

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